The problem may be caused by the HBO app or a streaming device like Roku that, in rare situations, cannot stream movies in HDR. Additionally, the TV you are using must support HDR. Now, without further ado, let’s get into the article and look at the solutions to the HBO Max HDR not working problem.

What are the requirements for streaming HDR content on HBO Max?

Before watching HBO Max in HDR, you must fulfill a few requirements:

HBO Max subscription A streaming HDR device A fast Internet connection Built-in displays – Minimum resolution of 1080p, the brightness of 300 nits or more External display – HDR support, DisplayPort 1.4, HDMI 2.0 or higher, USB-C, or Thunderbolt

You should also know that there are many HDR formats like HDR 10 & 10+. Hybrid-Log Gamma (HLG), Dolby Vision. And although all the formats are about more vivid colors and enhanced brightness, they are not the same. So, if the question is: Does HBO Max support HDR? The answer is yes, but you will also need a compatible device and display to see the content in HDR.

Why is HBO Max not displaying HDR?

The most probable cause for this issue is an unstable or poor Internet connection. HBO Max adjusts the video quality based on your connection. For instance, for 4K HDR content, you will need a connection of at least 25 Mbps, but that is the minimum limit, so a faster connection is recommended. If you meet all the requirements, let’s see how we can fix the problem with HBO Max streaming.

What can I do if HBO Max HDR is not working?

1. Check if the content is HDR

You should know that not all the HBO Max content is HDR. The movies and shows that support it will be highlighted in the movie list. The problem starts if you can watch some shows in HDR but not others. Read on to find other solutions.

2. TV not capable of HDR

As previously stated, it is possible that your TV or streaming device does not support HDR. Most modern devices support this feature. SPONSORED However, if one of the three factors (the content, TV, or streaming device) does not support HDR, you will be unable to watch movies with this feature.

3. Clear HBO Max app cache

3.2 On Android

3.2 On Fire TV or Roku

3.3 On a browser

Now that you’ve confirmed that your TV and streaming device supports Dolby Vision, you’re probably dealing with corrupted cache files that interfere with how the software operates. Get rid of those files so you can watch the Dolby Vision video or movie immediately.

4. Update the HBO Max app

If Dolby Vision or HDR still does not activate, the next step is to update the HBO Max app. The app has recently had issues because most of its marked material does not support Dolby Vision. The developers have already provided a fix, so updating the app is the quickest way to resolve this.

5. Reset the TV to factory settings

Now that we’ve established that it’s not a hardware or app issue, there’s just one place to look. Device firmware, like the ones for your streaming devices and TV, might cause this Dolby Vision issue. You wish to restore your device to factory settings to install the HBO Max app from scratch.

What devices can I watch HBO Max HDR on?

The following are some of the top devices that are compatible with 4K HDR on HBO Max: You may fix HBO Max Dolby Vision now that you know how to do so to enjoy your preferred content in the best possible quality. Some of our readers also asked: How do I force HBO Max to 4K? The short answer is that you can’t! HBO Max adjusts the quality and resolution automatically to the best possible settings. However, if your bandwidth or connection speed is low, the resolution and quality will downgrade automatically. In the comment section below, let us know if you were able to fix the HBO Max HDR is not working issue.

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