This error occurs when the user attempts to play the MKV file using the default player. It can happen if there is an issue with the temp folder or if the GPU driver is outdated. If you are also troubled by this error, here are a couple of troubleshooting tips to help you resolve the video app can’t play error 0xc1010103 in Windows.
How do I fix the Windows video app can’t play error 0xc1010103?
1. Run Video Playback troubleshooter
The built-in Video Playback troubleshooter can help you resolve issues with the video player. If the issue started to occur after installing the Windows update, this would fix any problems with the temporary folder.
2. Update the GPU driver
Boot in Safe Mode Update GPU driver Plus, if the steps above seem too complicated, you can choose to update all your drivers safely and manage each one accordingly with this driver software, DriverFix. The can’t play error 0xc1010103 usually occurs due to a glitch with the video player or if the graphic driver is corrupted. By following the steps in this article, you can resolve the issue with ease. Do let us know which method helped you resolve the issue in the comments.
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