In some specific cases, even though you receive emails, Gmail may be loading slowly, or you might not even be able to sign into it.
Why is my Gmail not receiving emails?
First of all, check if the Gmail services are online because Google suffered from outages from time to time. We explain below exactly how to do that. You might not receive Gmail messages due to filters, insufficient account storage, antivirus firewalls, or simply some browser settings. In other more extreme cases, these same elements have been reported to cause Gmail not to load at all. So, read below about the most important fixes for a Gmail account not receiving emails. Moreover, the email issues occur on different devices, and from different sender, such as the following:
Gmail is not receiving emails on iPhone/Android phone – After checking Gmail’s server status, take a look at its storage to see if it is full. Gmail is not receiving emails from one sender, Outlook, Instagram – It might be that you have reported these senders as spam, thus rendering them unable to contact you anymore. You can undo this by going to the Spam folder and labeling those senders as Not spam.
Join us as we explore the list of potential issues so that you can find more efficient answers to your problems as we go!
What should I do if my Gmail is not receiving emails?
If your Gmail account isn’t receiving emails, open it in a different browser and check if the problem is still there. You can use any other browser for this purpose, but we would recommend you Opera. This browser is built on the Chromium engine, but unlike Chrome, it won’t send your data to Google. It’s worth mentioning that this browser has built-in AdBlock, VPN, privacy, tracking, and malware protection, so it’s one of the most secure browsers online.
1. Check Gmail’s server status
If Gmail is not receiving emails but you can send them, it might be the case that the Gmail service is temporarily down. To check if that is the case, open the Downdetector website in a browser. Enter the keyword Gmail in that website’s search box and press the Return key. Then click Gmail to see if there’s an outage. If so, wait for Google to fix the outage.
2. Check the Spam folder
Gmail has a pretty good spam filter but sometimes, even harmless messages from trusted senders can reach the Spam folder, so it’s only logical that if you’re missing some messages, to check that storage.
Now, select the Spam folder and check if the emails you were waiting for are into the list. You should know that emails don’t stay in this folder for more than 30 days because after that, they are deleted.
If you find a useful email you were looking for, click on it, then hit the Report not spam button. The message will be recovered and transferred into the Inbox folder and the next time you receive an email from that address, it will not be considered spam anymore.
You might also want to take a look at our guide on how to stop emails from going directly to trash in Gmail.
3. Check the Gmail storage quota
You can’t receive emails when you don’t have any free Gmail space, and if that happens, you’ll encounter Gmail storage full not receiving emails problem. The solution above is temporary but you might also consider buying more storage space. Also, if you’re tired of Gmail’s problems, we suggest that you try a third-party e-mail client instead since this service is far more stable and features less downtime. Mailbird acts as a general hub for all of your email addresses (Yahoo, Gmail, etc), allowing you to have better control over your emails. ⇒ Get Mailbird
4. Delete the email filters
The reason why you can’t receive some emails from certain people is that somehow, you blocked them by creating a filter, but this solution will remove any such blockage. SPONSORED
5. Turn off email forwarding
6. Turn off or configure firewalls
Some antivirus software also includes firewalls that can also block Gmail emails. So, try removing antivirus utilities from the system startup, which will stop them from running when users start Windows. If you receive Gmail messages after restarting Windows, the antivirus software must have blocked the emails when it was running. Alternatively, users can configure the antivirus utilities’ settings to stop it from blocking emails or you may uninstall the antivirus and use a Windows 10 compatible antivirus.
Gmail not receiving emails from one sender
Check if the email was delivered
Gmail not receiving emails from Outlook
This issue can occur due to problems with the Outlook server or your Gmail settings. We covered a similar issue in our Gmail emails not being delivered to Outlook guide, so be sure to check it for more solutions. If the problem persists, you might have to contact Gmail or Outlook support team since the issue is probably server-side related.
Gmail not receiving emails but can send
In case your storage quota has been exceeded, it’s a good idea to check it and free up some space. We described this issue in Solution 3, so be sure to check it if you haven’t already. If that method doesn’t work for you, be sure to try other solutions mentioned in this guide.
Gmail not receiving emails after deleting emails
This problem is closely associated with the previous one, and if you have deleted emails and freed up space, but Gmail isn’t working, you need to clear files from Google Drive. Gmail and Google Drive share the same storage space, so if you have uploaded a lot of files to Google Drive, it’s possible that’s using up most of your storage space.
Gmail not receiving emails on iPhone
- Switch accounts
- Renable account access
- Enable background refresh After enabling this feature, check if the problem is still there.
- Sign out of Gmail app
Gmail not receiving emails on Android
Check IMAP and POP settings You can also try logging out of your account and logging back in or disabling port forwarding, as we showed you in Solution 5. Those are the most probable resolutions if Gmail stopped receiving emails, so be sure to try them all. The problems that your users have reported regarding using Gmail can be extremely varied, including emails disappearing, or seeing the more common Something went wrong error. Feel free to share your experience with us and if you have any suggestions by using the comments section found below this guide.
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