Based on our research, the problem seems to affect almost every model, and the complete message reads, Support Code: 5B00 A printer error has occurred. See the manual and contact the service center. The error prevents users from both scanning and printing, and most end up buying a new printer. But don’t do that just yet. There is a solution that might prove helpful if you are getting error 5B00 on a Canon printer.
Why am I getting Canon 5B00 error?
Here are a few reasons you might be getting the error:
Ink leakage: If you installed a damaged cartridge, chances are there was an ink leakage that led to the error. Saturated ink absorber pads: Over time, the ink absorber pads get saturated in cleaning excess ink, and that’s when you see the error 5B00 on Canon printers. Waste Ink Counter (WIC) has hit the limit: When WIC hits the maximum limit, you will have trouble using the Canon printer.
How do I fix Canon 5b00 error?
1. Reset the Waste Ink Counter
This is one of the few possible solutions for Canon error 5B00 that seemed to work for users. It resets the Waste Ink Counter without having you clean anything.
2. Take your printer to a service center
If the trick listed earlier didn’t work, you would have to take the printer to a service center. While many recommend manually cleaning the waste ink absorber pad, there’s no point in doing so unless the Waste Ink Counter is reset. And since the previous method didn’t help reset WIC, getting it done by a professional is the only viable alternative. That’s all there’s to error 5B00 on Canon printers. As we said earlier, there are not a lot of solutions for the problem, which should be evident by now. If you want a new one, check out our curated list of the best printers in the market. If you know of any other solutions that work, do drop them in the comments section below and help fellow Canon users.
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